Rocket Balloon is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products. Please feel free to contact us from the information provided below.
Rocket Balloon
25 Walls Drive, Suite 1-C,
Fairfield, CT 06824
Customer Service number (203) 256-9547
Customer Service hours are:
8:30 am – 5:30 pm EST M-F
Please allow 24 hours from the time you placed your order for customer service to have a record of your order. Your order will ship in 10 - 15 business days. Your credit card will not be charged until your order ships.
We cannot accept returns or honor warranties from products sold from any other merchant or vendor. Products purchased at a store or seller must be returned to the merchant according to their return guidelines.